Monday, November 27, 2017

Clearquest bug

Posted on 
Fixed long standing Clearquest bug for Yan

For a long time now it was such that Clearquest would not initially start for me. First I would get a login failed dialog and then I could select OK and login like normal. But Yan asked me to get his Clearquest working as he just got a new system. Here I didn't even get a failed login dialog but instead a dialog about establishing the connection template. I could not get this to work.

I went back to my desk and attempted to select "Set up Clearquest repository" instead of OK'ing past the initial login failed dialog and alas I could not get that to work either. So I called Rational Support.

Eventually the pointed me to here which solved both my problem and Yan's. Hopefully there will be less problems for all.

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